Privacy Policy

1. Information We Collect

We collect information you provide when using the Service, including dispute details, transaction information, platform names, and evidence descriptions. We also collect technical data such as IP address, browser type, and usage patterns via cookies.

2. How We Use Your Information

Your information is used to:

• Generate dispute appeal letters via our AI model
• Enforce usage limits (free quota tracking via cookies)
• Improve and maintain the Service
• Respond to support inquiries

3. Data Storage & Security

Dispute data you submit is processed in real-time and is not permanently stored on our servers unless you create an account. We use industry-standard security measures to protect data in transit. However, no method of transmission over the internet is 100% secure.

4. Third-Party Services

We use third-party services including DeepSeek (AI processing), Creem (payment processing), and Vercel (hosting). These services have their own privacy policies governing data handling. We do not sell your personal information to third parties.

5. Cookies

We use cookies to track free usage quota and maintain session state. You can disable cookies in your browser settings, but this may affect Service functionality.

6. Your Rights

You may request deletion of any data associated with your use of the Service by contacting us at support@lyndp.com. We will respond within a reasonable timeframe.

7. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related questions, contact us at support@lyndp.com.